Privacy Policy

Last updated: 18 June 2026  │  Wishory Ltd, Registered in England & Wales, Company No. 15989978

Wishory Ltd is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect information about you when you use wishory.com or engage our services.

1. Who We Are

Wishory Ltd is an AI Governance and Compliance consultancy registered in England and Wales (Company No. 15989978). We are the data controller for personal data collected through this website and our services.

Contact: info@wishory.com  │  wishory.com

2. What Data We Collect

We may collect the following categories of personal data:

• Identity data: name, job title, organisation name
• Contact data: email address, phone number
• Enquiry data: the content of messages you send via our contact form
• Transaction data: purchase records for digital products
• Marketing data: your preferences for receiving communications from us
• Technical data: IP address, browser type, pages visited, time on site (via Google Analytics)

3. How We Collect Your Data

• Contact and enquiry forms on this website
• Newsletter subscription (AI Governance Weekly)
• Digital product purchases via WooCommerce and Stripe
• Discovery call bookings via Calendly
• Direct email correspondence
• Cookies and analytics tools (see our Cookie Policy)

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide our consulting services
• To process purchases and deliver digital products
• To send our newsletter (AI Governance Weekly) where you have subscribed
• To manage our client relationships via our CRM (HubSpot)
• To improve our website and services using analytics data
• To comply with our legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: where processing is necessary to deliver services you have requested
• Legitimate interests: to manage enquiries, improve our services, and maintain client relationships
• Consent: for newsletter subscriptions and non-essential cookies
• Legal obligation: where we are required to retain records by law

6. Who We Share Your Data With

We do not sell your personal data. We share data only with the following service providers, strictly for operational purposes:

• HubSpot — CRM and client relationship management
• Mailchimp — newsletter delivery
• Stripe — payment processing
• Calendly — call scheduling
• Google Analytics — website analytics
• Brevo — transactional email delivery
• Hostinger — website hosting

All providers are required to process your data securely and in accordance with applicable data protection law.

7. Data Retention

We retain personal data only for as long as necessary:

• Enquiry data: 2 years from last contact
• Client records: 7 years (UK legal requirement for financial records)
• Newsletter subscribers: until you unsubscribe
• Analytics data: 26 months (Google Analytics default)

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you
• Rectification: ask us to correct inaccurate data
• Erasure: request deletion of your data (subject to legal retention requirements)
• Restriction: ask us to limit how we use your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interests
• Withdraw consent: at any time, where processing is based on consent

To exercise any of these rights, contact us at info@wishory.com. We will respond within 30 days.

9. Cookies

We use cookies to improve your experience on this website. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

10. International Transfers

Some of our service providers (including HubSpot, Mailchimp, and Google) may process data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the ICO.

11. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO):

ICO website: ico.org.uk
ICO helpline: 0303 123 1113

We would always appreciate the opportunity to address your concerns directly before you contact the ICO — please email us at info@wishory.com first.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published at wishory.com/privacy-policy with the date of last update shown at the top.